Diabetes Administrator – Band 3 – Diabetes

The role is to provide secretarial/administration support to a multi-disciplinary team which includes, Diabetes Specialist Nurses and Dietitians. The aim of the post is to improve health outcomes for people who have a diagnosis of diabetes, and to meet the needs of the growing diabetes population across West Suffolk.

The post holder must have good organisational and communication skills and be able to work under their own initiative and follow directions. They must also be actively engaged in service development for both administrative and clinical processes to maximise efficiency and ensure a good patient experience.

Main responsibilities include, managing patient bookings & waiting lists to ensure patients are provided with treatment in a timely manner, respond to queries & requests for information within set procedural guidelines. Format letters to a high standard of accuracy & visual attractiveness and devising and maintaining efficient filing, clerical & office systems.